Exchange / Refunds

Before any exchange, credit or return can be actioned for your order, 
you must contact Our customer service team on info@cavoodleuniversity.com for an RA Authorisation number.

Open: Monday - Friday: 8.30am - 3.30pm AEST 
Closed: Saturday / Sunday / Public Holidays 

An RA number for an exchange will only be provided if your return meets the following criteria: 

1. Goods are unworn 
2. Goods are in original packaging with tags 
3. Goods are returned within 14 days of receipt of goods. 

An RA number for a return/credit will only be provided if your return meets the following criteria: 

1. Goods are faulty 
2. Goods have been received in error 

**Please provided RA number #  and return with your items if you wish to gain a credit or exchange.***